LASVIEWER / ANDROID DIRECT
Subscription, Refund and Cancellation Policy
This policy applies to LasViewer Android direct subscriptions purchased through Paddle. The checkout review shows the authoritative amount, currency, interval, first billing date and document versions before Paddle opens.
1. Seller and merchant of record
LasViewer is operated by IE Dmitri Predeyn, Apt. 105, Building 3, 1st Microdistrict, Gldani, Tbilisi, Georgia. Paddle is merchant of record and handles payment collection, tax calculation, receipts and payment-method data. Paddle’s checkout identifies the legal seller for your transaction.
2. Plans and trial
The Android direct edition offers monthly and annual auto-renewing plans. Current prices are shown in the authorized checkout; any marketing-page price is informational. One seven-day trial is available per eligible LasViewer account, not per reinstall or device. Up to two active devices share the same account trial and subscription deadline.
3. Billing and renewal
Your first charge and renewal interval are displayed before payment. Unless cancelled, the subscription renews automatically at the disclosed interval using the payment method held by Paddle. Taxes and currency conversion may affect the final amount where shown by Paddle. A price change applies only with the notice and consent required by law.
4. Cancellation
Open “Manage subscription” in the Android app to reach Paddle’s customer portal and cancel future renewal. Cancellation stops the next renewal; it does not normally reverse a completed charge. Access remains available through the paid-through date, after which the app enters limited mode. Deleting the app or signing out does not cancel a subscription.
5. Failed payments
If a renewal fails, LasViewer may provide a limited recovery window of up to seven days after the paid-through date while Paddle retries payment. Recovery keeps the original billing anchor. If payment is not recovered, premium entitlement ends after the applicable grace deadline.
6. Refunds and withdrawal rights
Request a refund through Paddle’s buyer support or contact [email protected] with the transaction reference. Except where mandatory law, Paddle’s terms or an expressly stated guarantee requires otherwise, completed subscription periods are not automatically prorated. Statutory cooling-off, defective-service and other non-waivable consumer rights remain unaffected.
7. Refunds, chargebacks and access
An approved full refund or final chargeback may revoke the related paid entitlement immediately. Partial refunds are handled according to the confirmed Paddle transaction outcome and applicable law. Contact us before filing a chargeback where practical so we can investigate billing errors.
8. Document versions and contact
The licensing service records the accepted Terms version terms-v2, Privacy version privacy-v2 and this Policy version subscription-v1 when checkout is authorized. For subscription questions contact [email protected].